The ReferenceSelling Solution provides:
- Management of reference requests
- Identification of satisfied customers
- Matching of the "Like" customer to "Like" prospect
- Updating and accuracy of reference information
- Recognition, rating and rewarding of customer contributions
- Best Practices and advisory consulting in setting up an maintaining world class reference programs
- Quick implementation
- Anytime/ anyplace Web access
Solution Components
ReferenceSelling is a hosted reference management solution designed to help you optimize the value of your existing customers in any sales pursuit.
Ref Sell Select helps insure that the reference information you need is readily available to your entire organization, through a user friendly web enabled always available application
- Who are my customers? Which can I use as references? Which reference customers are "like" my prospect?
- Reduce Reference Risk - Getting a prospect a reference quickly is confirmation of the health and strength of your business.
Ref Sell Tracking: Keep existing customers happy and under worked - Customers are busy, they have their own job and selling for you is not in their job description. Yet it is something we all want - and sometimes need them to do. Don't abuse this relationship.
- Respect your customers
- Acknowledge the soft selling they do for you
- Monitor and manage the requests they get
- Identify how many times has a customer been a reference this (Month / Year / Lifetime)
- Never put your Reference Customer in a position where they to have to say no to your requests
Ref Sell Rating: Having confidence that the reference call will be positive is priceless. Ref Sell Tracker lets you quickly see the effectiveness a customer has had in helping you secure additional business.
- How effective are my reference customers? What deals have they helped me close?
Ref Sell Rewards: How do I recognize my most valuable customers.
Ref Sell Updates: How can I be certain the customer data is updated and accurate. Don't worry about it - Reference Selling will help you maintain accuracy and consistency throughout your reference program
Ref Sell Advisory: How do I design and implement a world class custom reference programs designed specifically for my business. Our Experienced World-class consultants can show you how to effectively implement an effective reference program that is adopted throughout your entire organization.
Ref Sell Internal: What vendors are other divisions of my company using to solve a specific problem?
Ref Sell VAR: How can I help my VARS be more effective with access to customer references
